cb99ed's commitment to responsible gaming
Fun should never become a burden — at cb99ed we are here to support safe, balanced, and responsible gaming. For players aged 21 and above.
Let gaming be a source of enjoyment, not stress
cb99ed believes that online gaming is a form of entertainment — not a guaranteed way to earn money. The safety of every player on our platform is our highest priority. That is why we provide tools such as voluntary deposit limits, time-outs, self-exclusion, and 24/7 support.
Responsible gaming means staying aware of your budget and time, and keeping the fun in play. cb99ed is always ready to help you maintain that balance.
Responsible gaming means knowing your limits and enjoying yourself within them.
Safety tools built for you
cb99ed gives you several dedicated tools to keep your gaming in check. Use them and stay well.
Set Deposit Limits
You can set your own maximum daily, weekly, or monthly deposit limit whenever you choose. Once a limit is set, lowering it takes effect immediately; increasing it is subject to a waiting period.
Time-Out
If you feel you need a break, pause your account for anywhere from 24 hours to 90 days. During this time you will not be able to log in or place bets.
Self-Exclusion
If your gaming problem feels serious, choose self-exclusion — you can close your account from 6 months up to permanently. No promotional communications will be sent during the self-exclusion period.
Session Time Limit
Set a maximum time for each gaming session. When the time is up you will be logged out automatically and receive a reminder to take a break.
Account Verification and Age Check
cb99ed only allows account registration for individuals aged 21 and above. Age verification is mandatory at registration and may be requested again at any time.
24/7 Support
If you have any concerns about your gaming, our Bengali-speaking support team is available around the clock on live chat. Reach out at any time for safe and confidential guidance.
For players aged 21+ only
cb99ed strictly prevents anyone under 21 from using the platform. Age is verified when creating an account, and additional identification may be requested in cases of doubt.
If there are minors among your family members or close ones, please keep your account secure — use a strong password and do not share your login details.
Keeping minors away from gaming is the responsibility of both ourselves and you.
Recognise the signs of problematic gaming
Personal signs
- Repeatedly playing to try to win back lost money
- Feeling unable to stop playing
- Lying or hiding the truth about gaming
- Neglecting work, family, or friends because of gaming
Financial signs
- Spending more than your budget
- Taking on debt or borrowing money to fund gaming
- Spending money set aside for essential expenses on gaming
- Continuing to play despite financial losses
Use the protection tools
cb99ed's responsible gaming tools are easy to use. Follow the steps below.
Log in and open Account Settings
After logging in to cb99ed, go to your profile's Account Settings section. You will find the "Responsible Gaming" section there.
Set your limits
Set each one separately — daily, weekly, or monthly deposit limits, session time limits, and loss limits.
Choose a time-out or self-exclusion
If needed, activate a temporary time-out or a long-term self-exclusion. Our support team can also help you with this.
Get support
If you need help with any decision, contact us at any time via 24/7 live chat or email.
Build good habits
Following a few simple rules of responsible gaming keeps it enjoyable at all times.
- Play for entertainment only — not as a source of income.
- Set a budget before you play and do not go over it.
- Take regular breaks — at least 10 to 15 minutes every hour.
- Avoid playing when you are angry, sad, or under stress.
- Accept losses when they happen — do not place more bets to try to recover that money.
- Spend time with family and friends — do not let gaming be your only form of entertainment.
- Avoid gaming under the influence of alcohol or any substance.
Safe deposit and withdrawal limits
cb99ed has set minimum deposit and withdrawal limits that help prevent overspending.
Minimum Deposit
৳200
The minimum deposit amount across all payment methods is ৳200.
Minimum Withdrawal
৳800
The minimum withdrawal amount is ৳800 — across all methods.
Withdrawal Time
5-30 MIN
Withdrawals are usually completed within 5 to 30 minutes.
Payment Methods
bKash • Nagad • Rocket • Upay • Bank Transfer
Secure transactions across all mobile banking methods.
Help is always close by
If you have any problem or concern related to gaming, you do not have to face it alone. cb99ed's responsible gaming team and various support organisations in Bangladesh are here for you.
Contact our support team at any time to review your gaming history, set limits, or activate self-exclusion. We are ready to help you without judgment.
Get direct support
Ask yourself some questions
Answer the questions below honestly. If you answer "Yes" to more than one, it may be time to seek support.
- Are you spending more than your budget?
- Is gaming affecting your family or work?
- Are you continuing to play in order to recover money you have lost?
- Are you finding it hard to stop playing?
- Are you hiding your gaming from people close to you?
If one or more answers are "Yes", talk to us on live chat or write to us at [email protected].
Questions and answers about responsible gaming
Find answers to the most frequently asked questions about responsible gaming right here.
Play responsibly, enjoy yourself
Enjoy cricket betting, slots, and live casino at cb99ed — safely and responsibly. Check the FAQ to learn more or get direct support.